​Divine Global ​Connections
Our Services
can make your workload lighter and
reaching your goals ​​​​​​​​​​​​​​​​​​​​more manageable
​Let us show you how!​​​​​​​​​​​​​​​​​​​​​​​
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​LET'S TALK: ​ 470-446-1659
Customer ​
&
Vendor Support
Receiving and placing telephone calls to and or from customers or vendors.

Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism.

Performs lite data entry and uses software programs, and research skills to trouble shoot customer problems.

Corresponds with customers or vendors via e-mail, or regular mail; managing database records; drafting status reports on customer service issues; and supervising other virtual professionals.

Hires, trains and manages other virtual customer support members.

Resolves difficult issues regarding client/vendor complaints and other matters. Works closely with cross functional departments.
Administrative Support
Supports senior level managers and other virtual support staff.


Responsibilities may include screening calls, making travel and meeting arrangements, preparing reports and financial data, training and supervising other virtual support staff, and customer relations.
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Performs a variety of Internet research functions and uses word processing, spreadsheets and presentation software. Performs administrative and office support activities

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Operates with flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
Appointment Setting
&
Lead Generation
Making high volumes of
quality calls​
Contacting cold and/or warm sales leads for the purpose of making initial contact with prospective customer/clients.
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Communicating with CEOs, Presidents and owners of businesses.
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Business-to-Business
support
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​Develop new business via telephone and mass communications such as email and social media​
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Follow up on leads and conduct research to identify potential prospects.
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Build and cultivate prospect relationships by initiating communications and conducting follow-up. Manage data for new and prospective clients via a
CRM Database​
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Book Publishing
&
Desktop Services
Copyright Services
Editing Services
Manuscript File Conversion
Word Processing & Transcription Service
ISBN & Barcode Services
Printing
E-book Services
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Letterhead
Business Cards
Postcards, & Flyers
Transcription
&
Data Entry
Volume Data Entry
(Handwritten / Printed).
Online Data Entry and
Remote Verification.
Source Data
Insurance Forms
Dictionaries, Manuals, Encyclopedia etc.
Paper Surveys
Questionnaires
Guest/Customer Comment Response Cards
Polling Information
Invoices
Order Forms
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Event Planning
&
Marketing Assistance
Organizing trade shows
Customer events
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Creating marketing plans
Managing the marketing budget
Developing marketing materials to generate sales leads
Producing press releases